Privacy Policy

Effective Date: 01 Jan 2025

Welcome to FragranceNetUSA.com ("Website", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, subscribe to our marketing communications, or interact with our services.

Information We Collect

We may collect the following information:

  1. Personal Information
  2. Name
  3. Email address
  4. Phone number
  5. Billing address
  6. Shipping address
  7. Payment information
  8. Account login credentials
  9. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referring website
  • Time spent on pages
  • Cookies and tracking technologies

How We Use Your Information

We use your information to:

  1. Process and fulfill orders
  2. Provide customer support
  3. Communicate regarding orders and account activity
  4. Improve our website and services
  5. Send promotional emails and offers
  6. Prevent fraud and unauthorized transactions
  7. Comply with legal obligations
  8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
    Improve website performance
    Analyze traffic and user behavior
    Deliver personalized advertisements

You can disable cookies through your browser settings, though some website features may not function properly.

Email Marketing

If you subscribe to our newsletter or marketing communications, we may send product announcements, promotions, special offers, and updates using Shopify Email.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Payment Processing

Payments made through FragranceNetUSA.com are securely processed through trusted payment providers including:

  • Shopify Payments
  • Credit Card Processors
  • PayPal
  • Stripe
  • Apple Pay

We do not store complete payment card information on our servers.

Google Analytics

We use Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device information
  • Geographic location
  • Referral sources

Google may use this information in accordance with its own Privacy Policy.

Marketing Communications

If you subscribe to our mailing list, we may send promotional emails regarding products, discounts, and updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails.

Third-Party Services

We may use trusted third-party providers including:

  • Payment processors
  • Shipping providers
  • Email marketing platforms
  • Analytics services
  • Advertising platforms

These providers may access personal information only as necessary to perform services on our behalf.

Payment Security

All payment transactions are processed through secure third-party payment gateways. We do not store complete payment card information on our servers.

United States Customers

FragranceNetUSA.com currently serves customers located within the United States.

By using our website, you consent to the collection, use, and storage of information within the United States.

Data Sharing

We do not sell your personal information.

We may share information with:

  1. Payment processors
  2. Shipping carriers
  3. Marketing service providers
  4. Legal authorities when required by law
  5. Data Retention

We retain personal information only as long as necessary to fulfill business purposes, legal requirements, and customer support obligations.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
    Correct inaccurate information
    Request deletion of your information
    Opt out of marketing communications
    Request a copy of your stored data

To exercise these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure.

  1. Customer Accounts
  2. Customers may create accounts on FragranceNetUSA.com to:
  3. Track orders
  4. Save shipping information
  5. Manage account preferences
  6. View order history

You are responsible for maintaining the confidentiality of your account credentials.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

FragranceNet USA
395 East, 149th 
Bronx, New York, 
USA 10455

Owner contact email: info@fragrancenetusa.com