Privacy Policy
Effective Date: 01 Jan 2025
Welcome to FragranceNetUSA.com ("Website", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, subscribe to our marketing communications, or interact with our services.
Information We Collect
We may collect the following information:
- Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Account login credentials
- Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website
- Time spent on pages
- Cookies and tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and account activity
- Improve our website and services
- Send promotional emails and offers
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
Improve website performance
Analyze traffic and user behavior
Deliver personalized advertisements
You can disable cookies through your browser settings, though some website features may not function properly.
Email Marketing
If you subscribe to our newsletter or marketing communications, we may send product announcements, promotions, special offers, and updates using Shopify Email.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Payment Processing
Payments made through FragranceNetUSA.com are securely processed through trusted payment providers including:
- Shopify Payments
- Credit Card Processors
- PayPal
- Stripe
- Apple Pay
We do not store complete payment card information on our servers.
Google Analytics
We use Google Analytics to better understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Device information
- Geographic location
- Referral sources
Google may use this information in accordance with its own Privacy Policy.
Marketing Communications
If you subscribe to our mailing list, we may send promotional emails regarding products, discounts, and updates.
You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails.
Third-Party Services
We may use trusted third-party providers including:
- Payment processors
- Shipping providers
- Email marketing platforms
- Analytics services
- Advertising platforms
These providers may access personal information only as necessary to perform services on our behalf.
Payment Security
All payment transactions are processed through secure third-party payment gateways. We do not store complete payment card information on our servers.
United States Customers
FragranceNetUSA.com currently serves customers located within the United States.
By using our website, you consent to the collection, use, and storage of information within the United States.
Data Sharing
We do not sell your personal information.
We may share information with:
- Payment processors
- Shipping carriers
- Marketing service providers
- Legal authorities when required by law
- Data Retention
We retain personal information only as long as necessary to fulfill business purposes, legal requirements, and customer support obligations.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Request a copy of your stored data
To exercise these rights, contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure.
- Customer Accounts
- Customers may create accounts on FragranceNetUSA.com to:
- Track orders
- Save shipping information
- Manage account preferences
- View order history
You are responsible for maintaining the confidentiality of your account credentials.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
FragranceNet USA
395 East, 149th
Bronx, New York,
USA 10455
Owner contact email: info@fragrancenetusa.com