Flat 35% Off on 100% Authentic Perfumes | Free Shipping on Orders Over $55
Frequently Asked Questions
- General
- Delivery & Return Questions
How Do I Track My Order?
Once your order ships, you will receive a tracking number by email. You can track your package on the carrier’s website.
Can I Cancel or Modify My Order?
Orders may only be canceled or changed before they are shipped. Once shipped, no modifications can be made.
What is your order processing time?
Most orders are processed within 1 business day. Delivery time depends on your location and the shipping method selected.
How Do I Return an Item?
To start a return, please contact us with your order number and reason for return.
Buyers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
Items must be return in original condition.
What if I receive a wrong Item or defective product?
If you received the wrong or a defective item, please contact us immediately with clear photos. We will resolve the issue quickly with a replacement or refund.
I missed order confirmation email, what should I do?
Please check your spam/junk folder. If you cannot find it, contact us and we will resend the confirmation.
What is your shipping rates & policy?
Shipping rates are calculated at checkout based on your location and the weight of your package. We offer FREE shipping on all U.S. orders over $55. All orders are shipped securely with tracking included.
Do You Offer Free Shipping?
Yes! Free shipping is available on all U.S. orders over $55. For orders under $55, shipping is calculated at checkout.
How Do I Return an Item?
To start a return, please contact us with your order number and reason for return.
Buyers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
Items must be return in original condition.